Refund policy


Last Updated: June 2026

Thank you for shopping with Elevate Market. We value our customers and strive to provide a positive shopping experience.

Returns

Due to the nature of our products and fulfillment process, returns are generally not accepted once an order has been processed and shipped.

Please review your order carefully before completing your purchase.

Refunds

All sales are generally considered final. Refund requests are reviewed on a case-by-case basis and may be considered under limited circumstances, including:

  • You received an incorrect item.

  • Your item arrived damaged.

  • Your order was not delivered due to an error on our part.

To report an issue, please contact us within 3 days of receiving your order and provide any relevant details, including photos if applicable.

Order Cancellations

Orders may be eligible for cancellation if they have not yet entered processing or fulfillment. Once an order has been processed, cancellation requests cannot be guaranteed.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible. We will review the issue and work with you to determine an appropriate resolution.

Processing Time

Refunds approved by Elevate Market will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Contact Us

If you have any questions regarding this policy or need assistance with an order, please contact us:

Elevate Market

Email: amoren09244@gmail.com

Phone: (817) 701-3138